Clear Conditions. Confident Purchases.

Mobile phone grading describes the physical appearance and packaging condition of a device. It helps customers select products according to their market, budget, and customer requirements.

Each device is examined individually and placed into the most suitable category based on its visible condition.

Use three small icon cards beneath the text:

Carefully Inspected

Each device is individually checked by our trained team.

Clearly Categorized

Products are classified according to packaging and cosmetic condition.

Ready for Global Markets

Our grading system makes wholesale purchasing clearer and more dependable.

Our Inspection Process

01 — Stock Received

Devices arrive at our warehouse from trusted international telecommunications companies and suppliers.

02 — Identity Verification

Model, storage capacity, colour, serial information, and device details are checked.

03 — Functional Inspection

Essential device functions are examined according to our internal inspection procedure.

04 — Cosmetic Examination

The screen, frame, housing, buttons, camera area, and visible surfaces are carefully inspected.

05 — Final Grading

The device is assigned its appropriate grade and prepared for inventory, wholesale supply, or retail sale.

Full Grade Categories

Brand-New and Factory Sealed

A new sealed device remains unopened in its original manufacturer packaging. It has not been activated, handled, or used.

Condition

• Factory sealed
  
• Unused device
  
• Original manufacturer packaging
  
• No cosmetic signs of handling
  
• Original contents supplied by the manufacturer
  

Recommended For

Retail stores, premium customers, corporate purchases, gifts, and markets requiring completely unopened stock.

Original Packaging, Opened Condition

An open-box device is supplied in original packaging, but the manufacturer’s seal has been opened. These products may come from customer returns, cancelled purchases, display handling, or other approved sources.

Condition

• Original box may be opened
• Device is unused or shows very limited handling
• Clean overall appearance
• Packaging may show minor handling
• Device is inspected before being added to inventory

Recommended For

Customers looking for a near-new device at a more competitive price than factory-sealed stock.

A1 Grade

Excellent Cosmetic Condition

A1 devices are in excellent overall condition and show little to no visible signs of previous use.

Appearance

Excellent overall cosmetic condition.

Screen

Very clean, with no clearly visible scratches during normal inspection.

Housing and Bezel

Clean body and frame with no noticeable scratches or blemishes under normal viewing conditions.

Functionality

The device completes the required inspection process before classification.

Recommended For

Retail customers, resellers, and businesses requiring high-quality used devices with an appearance close to new.

A2 Grade

Good Cosmetic Condition

A2 devices remain in good overall condition but may show minor evidence of previous handling or use.

Appearance

Good overall cosmetic condition.

Screen

May have a few faint surface marks or light scratches visible during close inspection or under angled lighting.

Housing and Bezel

May show small blemishes, faint marks, or light signs of handling.

Functionality

The device completes the required inspection process before classification.

Recommended For

Wholesale customers and value-focused buyers looking for a balance between condition and competitive pricing.

What We Examine

Every Detail Matters

Depending on the device and stock category, our inspection process may include examination of the following areas:

Display and Touch

The screen is checked for visible damage, surface condition, and touch responsiveness.

Housing and Frame

The body, bezel, corners, and frame are inspected for scratches, dents, marks, or other visible signs of use.

Cameras

Front and rear cameras are examined as part of the device inspection.

Buttons and Ports

Buttons, charging ports, speakers, microphones, and other physical components are checked.

Device Information

Model, colour, storage capacity, and available identification details are verified.

Connectivity

Relevant connectivity functions are inspected according to the device and your internal testing procedure.

Only mention specific tests that your staff actually complete on every device.

Cosmetic Grade vs Functional Condition

What Does a Grade Represent?

A cosmetic grade primarily describes the visible physical condition of a device. It does not mean that lower cosmetic grades are automatically less functional.

For example, an A2 device may show light cosmetic marks while still completing the required functional inspection. The difference between A1 and A2 is mainly the level of visible wear.

Use a split layout:

Cosmetic Condition

• Screen appearance
• Frame and housing
• Scratches and blemishes
• Signs of handling
• Packaging condition
  

Functional Inspection

• Essential device operation
• Buttons and physical controls
• Display and touch response
• Camera and audio checks
• Charging and connectivity checks

Packaging and Accessories

What Is Included?

The contents supplied with each device can depend on its grade, model, source, and available stock.

New Sealed

Usually supplied in the original unopened manufacturer packaging with the contents included by the manufacturer.

Open Box

Usually supplied in the original opened packaging. The included contents should be confirmed before purchase.

A1 and A2

Packaging and accessories may vary according to the product listing, order agreement, and available inventory.

Important Note

Customers should confirm the following with the sales team before placing an order:

• Box availability
• Charger or cable availability
• Included accessories
• Regional plug or device version
• Minimum order quantity
• Warranty or return terms

Grading Support for Wholesale Buyers

We understand that different markets have different product requirements. Our team helps wholesalers, retailers, and resellers select suitable stock based on grade, quantity, target price, and customer expectations.

We can assist with:

• Grade-based product selection
• Mixed-model and mixed-grade enquiries
• Bulk-order availability
• Packaging information
• Product photos or videos where available
• International supply enquiries

Important Grading Information

Grading is based on a careful visual and functional inspection, but minor variations may exist between individual devices within the same category.

Lighting, viewing angle, and close-up photography may make small marks appear more or less visible. For this reason, grading should be understood as a clear condition category rather than a guarantee that every device will look completely identical.

Product availability, packaging, accessories, specifications, warranty terms, and regional versions may vary. Customers should confirm the complete order details with our team before purchase.

This disclaimer is important for wholesale and used-device businesses.

Frequently Asked Questions

What is the difference between A1 and A2?

A1 devices have an excellent cosmetic appearance with little to no noticeable wear. A2 devices remain in good condition but may show light scratches, small blemishes, or minor signs of previous use.

Does a lower cosmetic grade mean the phone does not work properly?

Not necessarily. Cosmetic grading primarily describes the device’s visible condition. Devices are inspected according to our internal procedure before being categorized.

Are open-box phones used?

Open-box devices have opened packaging and may have been handled. Their exact history and condition can depend on the source and available stock.

Do all phones include their original boxes?

No. Packaging availability depends on the grade, source, model, and product listing.

Are chargers and accessories included?

Accessories vary between products and orders. Customers should confirm the included contents before purchase.

Can I request photos before placing a wholesale order?

Product photos or representative grade images may be available depending on the stock and order quantity. Contact the sales team for details.

Are all devices in one grade completely identical?

No. Devices within the same grade may have small cosmetic differences while remaining within the standards of that category.

Can I order different grades in one shipment?

This will depend on available stock and order requirements. Your sales team can advise customers about mixed-grade and mixed-model orders.